Privacy Policy to customers and suppliers

Scope

You are visiting the website of Recticel NV/SA, registered in Belgium at Olympiadenlaan 2, 1140 Evere, registered under number 0405666668 (further: “Recticel”).

By visiting this website, you acknowledge that you have read and understood this privacy notice.

This notice concerns personal data which Recticel collects during your website visit.

Recticel is committed to comply with all applicable data protection laws and regulations. Below, we provide in a nutshell what this means for you.

Recticel may collect your personal data

Personal data are data which allow us to identify you as an individual, like your name, address, phone number. On the other hand, anonymized data are not personal data because they do not identify you, for example : statistics regarding the number of visitors to our webpages.

You can visit our website without providing any personal data.

Recticel uses your personal data

We limit our processing of personal information to what is necessary for the intended purpose (eg. toto make navigation on our website easier) or for the purpose for which you provided consent (eg. receiving a newsletter, providing you with information you requested,…). We do not collect sensitive personal information (as defined by EU Regulation 2016/679) from you without first obtaining your explicit consent.

We may share your information:

    With selected business partners, but only after you have explicitly provided your consent.
    With external service providers who perform certain services on Recticel’s behalf, such as an agency which will deliver your order to your address or which sends out newsletters for us.

We may transfer your data to a Recticel entity or a third party established outside of the EEA. If we do, we implement personal data transfer agreements based on the standard clauses published by the European Commission to protect your personal data.

Your Rights

If you are a resident in the European Economic Area, you have the right to: (a) access your personal data; (b) request rectification of your personal data; (c) request portability of your personal data; (d) request restriction of processing of your personal data; (e) object to the processing of your personal data; (f) request erasure of your personal data; (g) request cancellation of your personal data; and (h) if you have provided your consent to the processing of your personal data, you have the right to withdraw your consent at any time.

If you are a resident in France, you have the additional right to make general or specific arrangements for the storage and communications of you personal data after your death.

To exercise any of your rights, please contact us as set out below in the “Contact” section.

Recticel preserves your data

We will keep and process your personal data for as long as reasonably necessary for the purposes for which we received your personal data, taking into account our possible legal and contractual obligations towards you.

If the legal basis for processing is your explicit consent, we will keep and process your personal data for a maximum period of 2 (two) years. When we provide you the opportunity to unsubscribe, and you choose not to, the period of 2 (two) years is calculated from the date we offered you to unsubscribe.

During the time that we keep your personal data, we will take the technical and organizational measures to ensure an appropriate level of security to protect them.

Contact

If you have any questions regarding this website or how we respect your right to privacy, please contact us via mail to Recticel Bedding (Schweiz) AG, - Datenschutz, Bettenweg 12, 6233 Büron, Schweiz or via email to privacy@swissflex.com.

If you do not receive an adequate answer from us, you have the possibility to file a complaint to one of the national supervisory data protection authorities, of which you will find the contact details here : http://ec.europa.eu/justice/data-protection/article-29/structure/data-protection-authorities/index_en.htm.